Interact with your visitors and customers
You can now instantly interact with people visiting your web-site. With omNovia LiveTalk your potential customers are a mouse-click away from Talking with you live.
Visitors can click a button like the one below, which can be placed on any page on your web site with only 3 lines of HTML code. The system then connects to one of your online 'agents' that can be any employee at any location and a text messaging session begins. At any time, your 'agent' can initiate voice communication and have a 1 or 2-way voice chat with the customer.
Click
HERE to download a detailed LiveTalk description.
- Instantaneous chat and voice communication with one click from your website
- Entering calls management with a priority cycle
- Possible remote control of the calling computer
- Complete tracking of incoming calls including transcripts
This very smooth solution is ideal for having that personal touch with potential customers, great for demonstrations, and facilitates remote problem fixing.