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Exclusive Features

omnoviaadmin — Wed, 20 May 2015 20:27:32 +0000

Why Choose omNovia?

Interactive Recordings & Replays

The Cure For Distracting, Screeching Mics, Background Noise And Pixelated Video Has Finally Arrived…

Presenter Workflows

As a presenter, staying calm, cool and collected is priority one. Yet nothing can make your gut wrench and face flush…

HD Streaming Video

If you can do it onstage, you can do it with HD Live Streaming Video. Most presentations trying to integrate video…

Q & A Administrator

Question and answers during a webcast can become a nightmare, fast. Rapid fire asking and answering…

Slide Show Presenter

You’ve heard the phrase “Death by PowerPoint.” That’s when your webinar platform presentation tool is so limited, clunky….

Multi-Room Accounts

Multi-Room allows you to give teams or individuals their own web event rooms they can use exactly as they want…

Interactive CoBrowser

With Co-browser, you facilitate attendees as they fill out surveys, watch videos, download trials or complete orders…

Desktop Sharing

You want to show your web audience exactly what you mean. But clunky, glitchy, screen sharing software…

Integrated Teleconferencing

With omNovia’s iBridge technology, VOIP and conference call nightmares will never haunt your events again…

Event Reporting

With omNovia’s robust Attendee & Event Reporting, you’ll know exactly when, where and why your webinar fizzled or sizzled.

Advanced Chat

Our robust, configurable Chat capabilities turn unwieldy blather into rich, targeted, manageable, in-event communication…

AV Remote

With Audio Visual Remote Control, moderators have silent command of all presenter microphones and webcams…

The #1 Reason Why Webinar Presenters Love omNovia

omnoviaadmin — Mon, 04 May 2015 18:00:07 +0000

The omNovia Slide Show module supports Microsoft PowerPoint notes. Presenters can accustomed to using PowerPoint notes during their presentations simply click the “Thumbnails and notes” button in the omNovia Slide Show module. This shows thumbnails of slides in a left column and PowerPoint notes at the bottom of the module. Font size and text color may also be configured in the Slide Show settings.

omNovia Integrates with your CRM or Marketing Automation Software

omnoviaadmin — Tue, 21 Apr 2015 21:00:04 +0000

Through omNovia’s versatile set of APIs (Application Programming Interfaces), integration with software such as Eloqua, Marketo, Salesforce.com or HubSpot is a breeze. Integration with marketing automation software lets you collect real-time information about your webinar attendees from omNovia and take actions such as sending emails thanking them or offering them to attend another webinar based on their omNovia room activities, etc. Integration with Salesforce.com can help with sales related automation. This lets you track prospects with more accurate information, including feedback such as poll answers from omNovia rooms.

Webinar Chat Is Where It’s At

omnoviaadmin — Sun, 15 Mar 2015 16:00:38 +0000

The omNovia webinar platform includes a robust Chat feature. You can have multiple chat rooms, including one for moderators only. Make chat public so attendees can chat amongst themselves, or private so they only see moderator chats. Reporting includes full transcripts with timestamps.

Account Services Specialist

omnoviaadmin — Thu, 25 Sep 2014 17:51:31 +0000

The ideal candidate will be a responsible for all aspects of service delivery for prospect, new and existing accounts. This includes taking new clients through an initial onboarding process as well as providing other services as requested, with the goal of ensuring each customer is able to successfully utilize our complete technology platform. Through interactions with external and internal stakeholders, you will ensure that the service strategy plans are developed, monitored, documented, delivered and measured. The Account Services Specialist will provide value that positively impacts our clients’ businesses and results in retention and growth. He or she will facilitate account review meetings with team members, and based on outcomes, coordinate service delivery and/or action plans. He or she will troubleshoot situations, educate clients, develop partnerships with stakeholders and solicit referrals.

Download the full job description for the Account Services Specialist position.

Marketing Coordinator / Account Services

omnoviaadmin — Thu, 25 Sep 2014 17:41:29 +0000

The ideal candidate will be a responsible for both general marketing support and service delivery for prospect, new and existing accounts. The marketing responsibilities include executing a variety of tactics focusing on demand and lead generation as well as customer retention and education. The service delivery responsibilities include taking new clients through an initial onboarding process with the goal of ensuring each customer is able to successfully utilize our complete technology platform.

Download the full job description for the Marketing Coordinator / Account Services position.

Account Executive / Inside Sales

omnoviaadmin — Thu, 25 Sep 2014 11:00:00 +0000

The ideal candidate must have a proven track-record in managing sales activities in the software industry. You will sell cloud-based software services to mid-market and enterprise clients, working across all verticals to develop, qualify and manage opportunities. You will manage the entire sales process from generating the opportunity (cold-calling) all the way through to closing – maintaining a high level of accountability for closing and growing net new business.

For the job description, please download the following PDF: click here

Customer Support Engineer

omnoviaadmin — Thu, 25 Sep 2014 11:00:00 +0000

Short job description

The ideal candidate will be a highly energetic self-starter with a solid technical background and excellent communication and customer service skills. You should have strong research and analytical problem solving abilities with a desire to get to the root cause of an issue and prioritize responses based on the impact to the customer’s business. In addition to independent work, you will regularly engage with other support technicians, engineering, sales and marketing.

Detailed job description

Improve customer support quality by studying, evaluating, and re-designing processes, establishing and communicating service metrics, monitoring and analyzing results, and implementing changes.
Execute Projects by gathering requirements from customers and creating a project plan then following tasks until the completion of the project.
Provide Level 2 technical support for existing customers or prospects utilizing phone, email & chat
Responsible for ensuring accuracy of all support related articles, communications, tool tips, etc.
Manipulate, download, upload & convert files on Linux.
Act as escalation point for all customer support related issues.
Other duties as assigned

Requirements

Hold a bachelors degree in Information Technology or related field
2+ years troubleshooting PC hardware and software, MAC experience a plus
Ability to communicate clearly with technical staff as well as less technical colleagues
Stay abreast of changes and updates in relevant technologies
Demonstrate a sense of urgency, work well under presser and be able to meet multiple deadlines
Remain patient and professional at all times

Benefits

Health insurance
Stock Options
Bonuses
omNovia Technologies offers many advancement opportunities at all levels.

Please download the following PDF: click here

Demand Generation Manager

omnoviaadmin — Wed, 10 Sep 2014 21:18:46 +0000

The ideal candidate will lead our marketing strategy through a broad range of communications and marketing support with a focus on demand generation marketing. This position will be responsible for the demand and lead generation campaigns with a focus on crafting and executing programs, then tracking and reporting on the results of the programs. The main objectives of this role are to generate an incremental pipeline for omNovia products and services and to leverage tactical messaging to influence the marketplace, capture customers and prospects, and generate, nurture and convert the pipeline.

Download the full job description for the Demand Generation Manager position.

3 Tips to Survey Webinar Attendees

omnoviaadmin — Fri, 29 Aug 2014 05:00:16 +0000

Initiate survey in the webinar room — get webinar attendees’ feedback before they forget the details of the event.
Keep surveys short — the longer your survey, the less likely someone will complete it.
Ask for testimonials — include “permission to share” wording that lets you use data collected to help attract new business.

For more on how to survey webinar attendees, check out this one-minute video.