With 492 member banks and approximately 5,279 branches, Texas Bankers Association trains more than 7,500 bankers throughout Texas, 20,000 nationwide. They needed a way to improve their internal processes to meet the various needs of their virtual training business. They turned to omNovia to design and implement a comprehensive solution that would manage registration, reporting and event production. Read and download the TBA Case study.

For Your Eyes Only

The Change Tab for Me Only feature lets moderators privately access media module tabs without affecting what the attendee sees live. Queue up videos, add sites to Cobrowser or pick the survey you want to launch without interrupting the content of your live event. Read the Change Tab for Me Only knowledgebase article.

Checklist for Web Conference Presenters

We often get asked about best practices for setting up web events, what pieces to look at beforehand to ensure a successful live session. Thanks to your input, we created a handy knowledgebase article “Checklist for Web Conference Presenters” with 10 helpful tips on what to test before going live. Save yourself the stress of dealing with issues during an event by going through each piece of the checklist. Read the Checklist for Web Conference Presenters.

Coming Soon: Customer Reference Program

As a way to recognize you, our valued loyal customer, we have created a points-based program for you to leverage your success story into gift cards, charitable donations, free months of service and more.  This reference program is designed to give you the flexibility to decide the frequency of your participation and types of activities. Stay tuned for a full release in July.

• Application: OPTiMA Services
• Industry: Association
• Impact: 492 Member Organizations, 5,279 Branches, 7,500 Bankers Throughout Texas (20,000 nationwide)

Overview

The Texas Bankers Association (TBA) approached omNovia to help them improve their virtual training business. They needed a comprehensive virtual training partner to serve the various needs of their audience.

With 492 member banks and approximately 5,279 branches, TBA trains more than 7,500 bankers annually throughout Texas (over 20,000 nationwide).

TBA also partners with a coalition of 35 other state bankers associations nationwide who deliver this training to their members. This requires a customized registration and reporting system for each participating state.

Challenge

As a lean organization, TBA’s most critical requirement was to find a partner who could design and implement a comprehensive solution that would manage the registration, reporting and event production to ease their internal staff burden and improve their audience experience.

Approach

Outlining the desired workflow and featureset required from TBA was the first step in omNovia’s project management. After gathering initial requirements, omNovia hosted calls with other technology partners to outline a comprehensive solution. By delivering the project in a phased approach, TBA and other partners were able to review the workflow and make adjustments as needed, allowing multiple opportunities for feedback and additional enhancements.

Result

By creating strong partnerships with multiple vendors and continually checking on the needs and expectations of TBA, omNovia was able to provide a robust, tailor-made solution. Increased functionality offered in both live events plus interactive on-demand recordings enhanced the overall learning experience. Additionally, omNovia’s StageToWeb offering allowed TBA to supplement their revenue stream by offering live events, online.

The solution for TBA included:

• Registration system with custom catalogues, searches and check payment processing.
• Reporting on attendee activity and interactions during events.
• Start to finish project management from process, training, event moderation and technical support.

Download the complete Texas Bankers Association Case Study