FAQs Billing

Billing Questions

Please review your PDF invoice, which contains a lot of information and may answer some of your questions.

What are the accepted forms of payment?

Here’s an informative knowledge base article on accepted forms of payment.

How do we assign another person in our organization to receive emails about invoices?

If you are a Super Admin, you can access the Manage Users section of the Admin Page. In Manage Users you can add the new person and ensure that “Billing Contact” is checked. If the person already has an account, you can update his/her account with “Billing Contact.”

How can I modify my room’s capacity?

Contact the Sales Department or your Account Manager.

How can I add buffer seats to my account?

Contact the Sales Department or your Account Manager.

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